Oracle CC&B Techno-Functional Consultant

TRJ14

We are looking for an experienced Oracle CC&B Techno-Functional Consultant with 5–9 years of experience in Oracle Utilities products. The ideal candidate should have strong expertise in Oracle CC&B, C2M, CCS, and Oracle CRM, along with experience in end-to-end implementation projects. The role requires a combination of functional and technical expertise, strong utility domain knowledge, and direct client-facing experience.

Job Highlights

Experience: 5–9 Years

Job Title: Oracle CC&B Techno-Functional Consultant

Job Location: Open

Education Qualification: Bachelor’s Degree in Engineering, Computer Science, Information Technology, or a related field

Job Details

  • Implement, configure, and support Oracle Utilities CC&B, C2M, and CCS solutions.
  • Participate in end-to-end project lifecycle activities including requirement gathering, solution design, configuration, testing, deployment, and support.
  • Work closely with business stakeholders and clients to understand utility business processes.
  • Prepare functional and technical design documents.
  • Configure customer management, billing, collections, meter-to-cash, and service management processes.
  • Support integrations between Oracle Utilities applications and third-party systems.
  • Perform impact analysis, troubleshooting, enhancements, and production support.
  • Conduct workshops, CRP sessions, UAT support, and client training.
  • Collaborate with development teams for customizations and enhancements.
  • Ensure solutions follow Oracle Utilities implementation best practices.

Required Skills

  • 5–9 years of relevant experience in Oracle Utilities.
  • Strong hands-on experience with Oracle CC&B (Customer Care & Billing).
  • Mandatory hands-on experience with C2M (Customer to Meter).
  • Experience with CCS (Customer Care & Service).
  • Knowledge of Oracle CRM.
  • Strong techno-functional consulting experience.
  • Minimum 2 full lifecycle implementation projects in Oracle CC&B/C2M.
  • Experience with Quote-to-Cash (Q2C), Meter-to-Cash, Billing, and Customer Service processes.
  • Strong understanding of utility business operations and processes.
  • Hands-on experience in configuration, support, enhancements, and integrations.
  • Experience preparing BRD, FRD, Solution Design Documents, and Test Scenarios.
  • Strong client-facing, analytical, troubleshooting, and communication skills.

Preferred Skills:

  • Knowledge of Oracle Utilities MDM, OFSAA, or OUA Framework.
  • Experience with Oracle Database and SQL.
  • Exposure to cloud-based Oracle Utilities implementations.
  • Experience working in Agile project delivery environments.

Certificate: Oracle Utilities Certification (Good to have)

 

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